Privacy Policy

Last updated: 18 September 2025

1. Introduction

Paxs Secure Ltd (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal data. This Privacy & Cookie Policy explains:

• What data we collect
• How and why we use it
• Your rights under UK GDPR, EU GDPR, and PECR
• How we comply with Google’s EU User Consent Policy

By using our website (www.paxssecure.co.uk) and accepting or declining cookies via our consent banner, you agree to the practices described in this policy.

Registered Address:

Paxs Secure Ltd, 37 Fellgate Avenue, Jarrow, Tyne and Wear, NE32 4LZ, United Kingdom

Contact:

📧 info@paxssecure.co.uk | 📞 0191 500 2036

2. Data We Collect

We may collect and process the following categories of data:

• Identity Data: name, company name (if applicable).
• Contact Data: email address, phone number, postal address.
• Technical Data: IP address, browser type, operating system, device identifiers.
• Usage Data: how you interact with our website, including pages visited, time on site, and navigation paths.
• Marketing & Communications Data: preferences for receiving marketing, enquiries submitted via forms, or phone/email communications.

We do not knowingly collect personal data from children under 16.

3. How We Collect Data

We collect data through:

• Direct interactions: filling out forms, calling, or emailing us.
• Automated technologies: cookies, server logs, analytics tools.
• Third-party sources: advertising networks (Google Ads), analytics providers (Google Analytics).

4. Legal Basis for Processing

We process your data under one or more of the following lawful bases:

• Consent: where you agree to cookies/marketing tracking.
• Contract: where data is necessary for fulfilling a service agreement.
• Legal obligation: where processing is required by law.
• Legitimate interests: where processing is necessary for business interests, provided your rights are not overridden.

5. Cookies & Tracking Technologies

Our website uses cookies and similar technologies to:

• Enable essential website functions
• Measure website performance
• Analyse traffic
• Deliver personalised advertising

When you first visit, a consent banner allows you to Accept or Decline non-essential cookies.

You can update preferences anytime via your browser or by clearing cookies.

Learn more about cookies: https://www.allaboutcookies.org/

6. Use of Google Services

We use Google Ads and Google Analytics to understand visitor behaviour and improve marketing.

• Google may collect data such as device information, location, browsing activity.
• We have implemented Consent Mode to ensure tracking aligns with your cookie choices.
• Data may be transferred outside the UK/EU to Google servers (including in the USA).

For details, see:

• Google’s Privacy Policy
• How Google uses information from sites and apps that use their services
• Google Ads Data Processing Terms
• Google EU User Consent Policy

7. Data Retention

We only keep personal data for as long as necessary to fulfil the purpose for which it was collected, including legal, accounting, and reporting obligations.

Retention periods vary depending on the type of data (e.g., enquiry details may be stored up to 12 months).

8. Sharing Your Data

We do not sell your data. We may share it with:

• Service providers (e.g., hosting companies, IT support).
• Professional advisors (accountants, insurers, legal).
• Google, where ads/analytics are enabled.
• Regulatory authorities, if legally required.

All third parties are required to keep data secure and comply with GDPR.

9. International Data Transfers

Where data is transferred outside the UK/EU (e.g., Google servers in the USA), we ensure safeguards such as Standard Contractual Clauses (SCCs) are in place.

10. Your Rights

Under UK GDPR and EU GDPR, you have the right to:

• Access the personal data we hold about you
• Request correction of inaccurate data
• Request deletion (“right to be forgotten”)
• Restrict or object to processing
• Withdraw consent for marketing/cookies
• Request data portability

To exercise your rights, email info@paxssecure.co.uk.

You also have the right to complain to the ICO (Information Commissioner’s Office) in the UK: https://ico.org.uk/make-a-complaint/

11. Security

We apply technical and organisational measures to protect your data, including encryption, secure hosting, and access controls. However, no method of transmission is 100% secure.

12. Updates to This Policy

We may update this policy to reflect changes in law, technology, or business practices. Updates will be posted here with a new “Last Updated” date.

13. Contact

For questions or concerns, please contact:

📧 info@paxssecure.co.uk

📞 0191 500 2036

📍 Paxs Secure Ltd, 37 Fellgate Avenue, Jarrow, Tyne and Wear, NE32 4LZ, United Kingdom